Question 1

How does the garden pod come delivered?

Accepted Answer

On the morning of your pod installation, the team will arrive at approximately 7am – 8am. They will bring all the parts to the area where the garden pod is to be built and then build it part by part. As long as the entrance to the build site is the width of a standard single door, we will be able to get each part in without any issue.

Question 2

Are there any hidden costs when buying a garden pod that I need to know about?

Accepted Answer

Delivery, installation, and VAT are included in the price for mainland UK customers. The only elements of work you would need to budget for are the preparation of the hardstanding base and the cost of an electrician to hook your pod up to your mains. For outer lying areas like the Scottish Highlands or Channel Islands, we will provide a delivery quote.

Question 3

What do I need to do to prepare for the arrival of my garden pod?

Accepted Answer

You need to allocate the correct space for your pod and ensure there is a hardstanding base at least the size of the pod footprint. Contact us at 07940 831707 if you need assistance with planning.

Question 4

What hardstanding base do I need for my garden pod?

Accepted Answer

Pods should be installed on a level hardstanding base, such as paving, flagstones, brick, concrete, decking, composite decking, or tiles. Slight inclines or uneven flagstones can be managed. Call us at 07940 831707 for guidance.

Question 5

Why do I need an electrician for my garden pod?

Accepted Answer

Our installation teams are not qualified electricians. A certified electrician is needed to connect the pod to your mains for safety certification.

Question 6

Do I need an electrician on site when the pod is being installed?

Accepted Answer

No, the electrician can connect the pod to the mains after installation. The pod comes with all necessary connections for the electrician to complete the work.

Question 7

Can I buy the garden pod without any of the interior seating or furniture?

Accepted Answer

You can, but we advise against it. The seating is designed to maximize floor space. Opting out of the furniture does not significantly reduce costs due to economies of scale.

Question 8

How soon will I get an installation date after placing my order?

Accepted Answer

After confirming your order, we will call to schedule an installation date. Most installations are completed within 4 weeks.

Question 9

What happens if I am not ready for the garden pod on the installation date?

Accepted Answer

Please provide at least 1 week's notice if you need to reschedule. If the team arrives and the site is not ready, there will be additional charges for time and fuel.

Question 10

Do I need planning permission for my outdoor garden pod?

Accepted Answer

Garden pods are considered outbuildings and typically fall within permitted development rights, so planning permission is generally not required.

Question 11

Do you offer property inspections before ordering a garden pod?

Accepted Answer

For large commercial projects, we can arrange site visits. Private clients can schedule a video call for advice by calling 07940 831707.

Question 12

How do I maintain my garden pod?

Accepted Answer

Apply a clear wood oil to the spruce arcs once or twice a year (spring and autumn recommended). Use Osmo Transparent Wood Oil for best results.

Question 13

How do I clean the acrylic or polycarbonate windows of my garden pod?

Accepted Answer

Use mild soapy water or a commercial plastic cleaner like VuPlex. Always clean with a non-abrasive lint-free or microfiber cloth to prevent scratches.

Question 14

Can I use the pod as a garden office?

Accepted Answer

Yes, many customers use pods as garden offices complete with heating and simple WiFi setups.

Question 15

Are your pods similar to a garden summerhouse?

Accepted Answer

Yes, our insulated garden pods offer year-round usability, flexible seating options, and resemble summerhouses but with added features like double doors and ventilation windows.

PODS & PAVILIONS

Garden Pods FAQ'S

Frequently asked questions

How does the garden pod come delivered?

Are there any hidden costs when buying a garden pod that I need to know about?

What do I need to do to prepare for the arrival of my garden pod?

What hardstanding base do I need for my garden pod?

Why do I need an electrician for my garden pod?

Do I need an electrician on site when the pod is being installed?

Can I buy the ornate garden pod without any of the interior seating or furniture?

Once I place my order for my garden pod, how soon will I get an installation date?

What if I am not ready for the garden pod to be installed on the day of installation?

Do I need planning permission for my outdoor garden pod?

Do you have someone who can come and inspect my property before I order my garden pod?

What do I need to do to maintain my garden pod?

How do I clean the acrylic or polycarbonate windows of my garden pod?

Can I use the pod as a garden office pod?

Are your Ornate pods similar to a garden summerhouse?

Who is the best company and person to talk to about buying an Ornate Garden Pod?

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